Talk to
a human.
Replies during EU business hours
Support
Email the service desk. Each message opens a private support ticket visible only to you and the Mate team; replies arrive in your inbox.
contact-project+mate-engineer-service-desk-83148714-issue-@incoming.gitlab.com Phone: +420 731 138 732
Before writing, the troubleshooting guide covers the most common issues, and the documentation covers setup end to end.
Service status
Live availability of the hosted service is published at status.mate.engineer. Check it first if something seems down.
Sales & on-prem
For the hosted service, join the beta from the sign-up form — slots open in order. For on-prem evaluation and enterprise contracts, email enterprise@mate.engineer.
Privacy & legal
Privacy questions and data-subject requests go to privacy@mate.engineer. See the privacy notice, terms of service, and DPA.
Ondřej Beňuš osoba zapsaná v živnostenském rejstříku (sole trader registered in the Czech Trade Licensing Register) IČO: 21103895